Privacy Policy 4d98 App – Malaysian Member Data Security Guaranteed

This Privacy Policy describes how 4d98 app ("we", "Platform") collects, uses, stores and protects your personal information ("Member", "you") when you use the website, mobile application or any services provided by 4d98 app.

We take data protection seriously. Every decision involving our members' personal data is made with your interests and privacy rights as a Malaysian user in mind. This policy is designed to give you a clear and transparent understanding of our data management practices.

This Privacy Policy should be read together with our Terms & Conditions and policies Responsible Gaming ours, published separately on the 4d98 app website.

4d98 app collects certain categories of personal information from members during the registration process and platform usage. Below are the types of information we collect and the reasons for doing so:

We only collect information that is genuinely necessary to provide our services to you. We do not collect sensitive information such as biometric data, medical records or religious information unless required by law.

4d98 app uses the personal data collected for the following purposes only. We will not use your data for any other purpose without first obtaining your consent:

• Account Management: Creating and maintaining your member account, including identity verification during registration and the KYC process required for the security of all members.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, as well as managing withdrawals to your verified Malaysian bank account or e-wallet.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, multiple account usage, bonus abuse, and unauthorized access to your account using technical data such as IP addresses and device information.
• Legal Compliance: Fulfilling legal obligations and regulatory compliance requirements, including applicable Anti-Money Laundering (AML) requirements in Malaysia.
• Service Improvement: Analysing usage patterns to improve the interface, platform speed and overall experience for 4d98 app members across Malaysia.
• Responsible Gaming: Monitoring betting patterns to identify members who may need responsible gaming support, and proactively reaching out to them where necessary.
• Service Communications: Sending you account-related notifications, transaction confirmations, security updates, and relevant promotional information through your preferred channels.

4d98 app does not sell or rent your personal information to third parties. However, there are limited situations where we need to share data with certain parties to ensure our services operate properly and securely:

• Payment Providers: E-wallet and internet banking operators such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX gateways (Maybank2u, CIMB Clicks) receive only the information necessary to process your financial transactions. These providers maintain their own privacy policies and are subject to regulation by Bank Negara Malaysia.
• Game Providers: Third-party casino and slots game providers that partner with 4d98 app may receive non-personally identifiable user IDs solely for the purpose of game session management.
• Analytics Services: We use analytics services to understand how members use our platform. Data transmitted is in aggregate form and cannot be used to identify you as an individual.
• Legal Authorities: We will disclose personal information when required by court order, direction from a law enforcement authority or valid regulatory requirement in Malaysia.

All third parties with access to 4d98 app member data are required to sign data processing agreements binding them to protect that information to the same or higher standards that we apply.

Protecting members' personal data is a core technical and operational priority 4d98 app. We implement multiple layers of security to ensure your information is always protected:

• 256-bit SSL Encryption: All communications between your browser or app and 4d98 app's servers are encrypted using TLS protocol with 256-bit keys — the strongest commercially available standard today.
• Data-at-Rest Encryption: Personal data stored on 4d98 app's servers is also encrypted at rest, providing an additional layer of protection in the event of a physical breach.
• Multi-Layer Access Control: Only authorised staff with a legitimate business need can access member personal data. Every access is automatically logged for audit and accountability purposes.
• 24/7 Monitoring: 4d98 app's security systems operate around the clock to automatically detect unauthorized access attempts, cyberattacks, and suspicious traffic anomalies.
• Regular Penetration Testing: We conduct regular security assessments, including penetration testing by independent cybersecurity experts, to identify and address any vulnerabilities in our systems.
• Two-Factor Authentication (2FA): We encourage all members to enable 2FA on their accounts — an added layer of security that ensures only you can log in, even if your password is ever compromised.

4d98 app uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functionality, such as maintaining your login session and keeping your account secure. These cookies cannot be disabled.
• Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, errors encountered — to help us improve performance and usability.
• Functional Cookies: Saving your preferences such as language settings, Malaysia timezone (GMT+8), and display options to provide a more personalised experience.
• Analytics Cookies: Helping us understand platform traffic in aggregate, so we can make improvement decisions based on real data.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 4d98 app platform and your login experience. For more information on managing cookies in popular browsers such as Chrome and Safari, please refer to the respective browser's help section.

4d98 app retains your personal data for as long as your account remains active or as long as necessary to provide services to you. When you close your account, we will initiate the data deletion process in accordance with the following schedule:

Longer retention periods for financial and identity records are a legal requirement that cannot be waived at a member's request. That said, we are committed to deleting all other data that is no longer needed once the stated retention period has passed.

As a member of 4d98 app, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the rights above, please contact the 4d98 app via live chat or email at support@4d98app.com, stating the right you wish to exercise and your account details. We will process your request within 7 working days from the date the request is received. For complex cases, we may require up to 30 days and will notify you if additional time is needed.

4d98 app strictly prohibits use of the platform by individuals under the age of 21. We do not direct marketing or content towards children or minors, and we do not knowingly collect personal data from underage individuals.

Should we discover that personal data belonging to an individual under 21 has been collected without the knowledge of their legal guardian, we will take immediate steps to delete that information and close the relevant account. If you believe your child or a minor has used the 4d98 app platform, please contact us immediately at support@4d98app.com.

4d98 app reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. All changes will be published on this page with a clear update date.

For material or significant changes to how we process your personal data, we will notify you via your registered email address or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.

Continued use of the platform 4d98 app after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way 4d98 app manage your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week within the 4d98 app platform. This is the fastest way to get a response to general privacy inquiries.
• Email: support@4d98app.com — for more complex privacy enquiries or formal requests concerning your personal data rights. Please include "PRIVACY" in your email subject line to help us process your request more quickly.

We are committed to responding to all privacy enquiries within 7 working days. For complaints that cannot be resolved through our internal channels, you have the right to lodge a complaint with the relevant regulatory authority in Malaysia.